Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Arena Web Security.

Vacancy: Not specific

Job Location: Dhaka (Rampura)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Support/ Client Service, Google docs, Google Spread Sheet, MICROSOFT OFFICE

Job Responsibilities:
∎ Answer calls and responds to customer's emails.
∎ Provide product and service information to customers.
∎ Follow up on customer records where necessary.
∎ Management and resolving customer complaints.
∎ Ensure the Front Desk area is properly maintained with a view of the image of the company.
∎ To be responsible for receiving letters, messages, and documents, and dispatch them to concerned authorities by keeping records.
∎ Assist other Departments.
∎ Answer all incoming calls and redirect them or keep messages.
∎ Any other job assigned by the management.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Candidates having smart and good language skills will get priority.
∎ Problem-solving aptitude.
∎ Ability to work under pressure.

Salary: Tk. 10000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Performance bonus, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Collaborative and supportive work environment.
∎ Chance to make a real impact on the company's success.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Nov 2023

Company Information:
∎ 19 Oct 2023
∎ Arena Web Security.
∎ Address : House: 1, Block: B, Main Road, Banasree, Dhaka-1219
∎ Business : Arena Web Security is a renowned first level IT security company in Bangladesh since its establishment in 2012. During these years, Arena Web Security has provided Cyber Security Services and Trainings to many around the world.

Category: Customer Support/Call Centre

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