Job Description
Title: Front Desk (Billing, Report delivery, Doctor attendance)
Company Name: Farazy Dental & Research Ltd.
Vacancy: --
Age: 20 to 35 years
Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Hospital, Physiotherapy center, Clinic, Chamber
∎ Freshers are also encouraged to apply.
Published: 29 Aug 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
Responsibilities & Context:
∎ Greeting: Welcome patients and visitors warmly upon arrival, ensuring a positive first impression.
∎ Check-In: Assist with patient check-in, including verifying personal information, medical records, and insurance details.
∎ Documentation: Collect and manage patient forms, including consent forms and medical history documents.
∎ Record Keeping: Maintain and update patient records and ensure confidentiality and compliance with data protection regulations.
∎ Resolution: Address patient and visitor concerns or complaints, providing timely and effective resolutions.
∎ Support: Offer support to patients and their families throughout their hospital visit, including coordinating with other departments if necessary.
∎ Patients Test Report: Collect test reports from LAB & deliver the report to the right patient.
∎ Statements: Generate and send patient statements for any outstanding balances or co-payments not covered by insurance.
∎ Payment Processing: Process patient payments, including cash, checks, and credit card transactions. Handle refunds and adjustments as needed.
∎ Regulations: Ensure compliance with healthcare regulations, including HIPAA and billing guidelines.
∎ Reporting: Prepare financial reports and summaries related to billing activities, insurance claims, and patient accounts.
∎ Scheduling: Schedule, reschedule, and cancel patient appointments as needed. Coordinate with medical staff to ensure availability.
∎ Reminders: Send appointment reminders via phone, email, or text message by the support of the call center.
∎ Inquiries: Answer in-person inquiries regarding hospital services, procedures, and general information.
∎ Directions: Provide directions to various departments, rooms, and facilities within the hospital.
∎ Minimum Bachelor degree in any subject.
∎ Excellent communication and interpersonal skills.
∎ Strong organizational and time management abilities.
∎ Attention to detail and accuracy.
∎ Proficient in computer systems and software (e.g., Microsoft Office).
∎ Ability to work in a fast-paced environment.
∎ Previous 1-2 years experience in a healthcare setting preferred.
∎ Front Desk & Report Delivery:
∎ Greeting: Welcome patients and visitors warmly upon arrival, ensuring a positive first impression.
∎ Check-In: Assist with patient check-in, including verifying personal information, medical records, and insurance details.
∎ Documentation: Collect and manage patient forms, including consent forms and medical history documents.
∎ Record Keeping: Maintain and update patient records and ensure confidentiality and compliance with data protection regulations.
∎ Resolution: Address patient and visitor concerns or complaints, providing timely and effective resolutions.
∎ Support: Offer support to patients and their families throughout their hospital visit, including coordinating with other departments if necessary.
∎ Patients Test Report: Collect test reports from LAB & deliver the report to the right patient.
∎ Statements: Generate and send patient statements for any outstanding balances or co-payments not covered by insurance.
∎ Payment Processing: Process patient payments, including cash, checks, and credit card transactions. Handle refunds and adjustments as needed.
∎ Regulations: Ensure compliance with healthcare regulations, including HIPAA and billing guidelines.
∎ Reporting: Prepare financial reports and summaries related to billing activities, insurance claims, and patient accounts.
∎ Doctor Attendance Appointment Management:
∎ Scheduling: Schedule, reschedule, and cancel patient appointments as needed. Coordinate with medical staff to ensure availability.
∎ Reminders: Send appointment reminders via phone, email, or text message by the support of the call center.
∎ Inquiries: Answer in-person inquiries regarding hospital services, procedures, and general information.
∎ Directions: Provide directions to various departments, rooms, and facilities within the hospital.
∎ Additional Responsibilities
∎ Data Protection:
∎ Ensure patient information is handled with the utmost confidentiality and in accordance with legal and ethical standards.
∎ Requirements:
∎ Minimum Bachelor degree in any subject.
∎ Excellent communication and interpersonal skills.
∎ Strong organizational and time management abilities.
∎ Attention to detail and accuracy.
∎ Proficient in computer systems and software (e.g., Microsoft Office).
∎ Ability to work in a fast-paced environment.
∎ Previous 1-2 years experience in a healthcare setting preferred.
∎ How to Apply:
∎ Interested candidates are encouraged to submit their resumes to https://forms.gle/AhRCPAqQGVeEsQ2u8 by 15-09-24.
Skills & Expertise:
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Salary Review: Yearly
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banasree)
Company Information:
∎ Farazy Dental & Research Ltd.
∎ House#10,11, Block-H, Road-8, Avenue Road, South Banasree, Dhaka-1219.
∎ https://farazydental.com
∎ Farazy Dental and Research Center is a premier organization committed to delivering high-quality dental care and improving dental research. Located in the heart of the city, our facility is outfitted with cutting-edge technology and staffed by highly qualified specialists dedicated to providing customized and compassionate care to patients of all ages.
Address::
∎ House#10,11, Block-H, Road-8, Avenue Road, South Banasree, Dhaka-1219.
∎ https://farazydental.com
∎ Farazy Dental and Research Center is a premier organization committed to delivering high-quality dental care and improving dental research. Located in the heart of the city, our facility is outfitted with cutting-edge technology and staffed by highly qualified specialists dedicated to providing customized and compassionate care to patients of all ages.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Sep 2024
Category: Beauty Care/ Health & Fitness
