Title: Executive/Senior Executive - Key Account Management
Company Name: SGS Bangladesh Limited
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
Preferable education in BSC in Textile Engineering or MSC in Chemistry
Understanding of customer service and account management practices
Experience in TIC Industry/Garments-Textile will be preferred
Primary Responsibilities:
As a Executive/Senior Executive – Key Account Management, you will play a vital role in ensuring excellent service delivery and maintaining strong relationships with key customers.
Specific Responsibilities:
✅Supporting key account activities and daily customer operations
✅ Coordinating with internal teams to ensure timely service execution
✅ Managing customer communications, reports, quotations and invoices
✅ Resolving customer concerns by collaborating with operational teams
✅ Building and maintaining long-term relationships with key clients
✅ Participating in client meetings, performance reviews and business discussions
✅ Assisting in preparing proposals, service agreements and commercial quotations
✅ Monitoring market trends, customer requirements and competitor activities
✅Regularly report to his/her direct manager, Global KA Manager (if any) or any other relevant team on Key Account status and issues
✅ Identifying opportunities to strengthen customer engagement and business growth
✅ Reporting account performance and customer feedback to management
Gratuity
Provident Fund
Medical Allowance
Profit Bonus
Dress Allowance
Health Insurance (Including Spouse & 2 Children)
Life Insurance
Annual Leave Encashment
Female Special Conveyance