Executive, Tech Support (Engineer)
Job Description
Title: Executive, Tech Support (Engineer)
Company Name: Bangladesh Online (BOL)
Vacancy: n/a
Age: Na
Job Location: Anywhere in Bangladesh
Salary: --
Experience:
- 1 to 2 years
Published: 2026-06-13
Application Deadline: 2026-06-24
Education: Education Qualification: Graduated from any reputed University in CSE/EEE/ETE
Requirements:
- 1 to 2 years
Skills Required:
Additional Requirements:
Responsibilities & Context: Job Responsibilities: Providing remote and on-site technical support to the clients. Attending to complaints and queries made by customers through phone calls, e-mails, or any other means. Monitoring the network system through network monitoring tools and taking immediate steps in case of any alert or fault. Diagnosing and troubleshooting hardware, software, and network faults. Performing installations and deployments of various solutions and services at client end. Logging in, following up, updating customer complaints, system faults, and other incidents in the trouble ticketing system. Testing new technologies. Providing technical support based on customer care, field support all over the Bangladesh, 24/7 rostering, and PoP based demography Additional Requirements: Hands-on experience in computer LAN setup and troubleshooting. Good basic knowledge in IP routing and subnetting. Experience in Linux and Windows OS setup and troubleshooting. Fluency in speaking and writing English & Bangla. Team player and enjoy work pressure. Strong interpersonal skills. Willingness to work extra time if required. Experience: Preferable 1/2 years of working experience (Fresher are also encourage to apply) Salary : Negotiable
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
