Title: Executive/ Sr. Executive - Telemarketing
Company Name: Kopotakkho Homes Ltd.
Vacancy: Not specific
Job Location: Dhaka (Basundhara RA)
Employment Status: Full-time
Educational Requirements:
∎ BBA/MBA in marketing or any other relevant discipline from any Reputed University.
∎ Public University students will get preference
Experience Requirements:
∎ 3 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Call Center, Customer Service, Tele Marketing
∎ The applicants should have experience in the following business area(s):
Real Estate
Job Responsibilities:
∎ Conduct outbound calls to prospective clients and leads with the aim of promoting real estate services, generating interest, and setting up appointments for further discussions.
∎ Identify and qualify potential leads through effective communication and engagement
∎ Handle inbound calls and inquiries from existing and potential clients. Provide exceptional customer service by addressing queries, resolving issues, and ensuring customer satisfaction.
∎ Possess in-depth knowledge of the company's real estate offerings, current market trends, and upcoming projects to effectively communicate and influence potential clients.
∎ Manage and update customer databases with accurate information. Nurture and cultivate leads through regular follow-ups, maintaining a positive and professional relationship.
∎ Gather feedback from clients and prospects to identify areas of improvement in products or services. Relay this information to the relevant departments for continuous enhancement.
∎ Collaborate with the sales team to provide support in achieving targets. Assist in preparing materials, documentation, and follow-up communications to facilitate the sales process.
∎ Demonstrate excellent communication skills to convey information clearly and persuasively.
∎ Maintain detailed and accurate records of all interactions with clients and leads. Keep track of sales metrics, call logs, and customer feedback for reporting purposes.
∎ Adhere to company policies, procedures, and ethical standards. Ensure compliance with legal requirements and industry regulations.
Additional Requirements:
∎ Age 24 to 30 years
∎ Only females are allowed to apply
∎ Previous experience in telemarketing or customer service roles.
∎ Strong communication and interpersonal skills.
∎ Knowledge of real estate industry practices and terminology is a plus.
∎ Familiarity with CRM software and databases.
∎ Goal-oriented and capable of meeting targets.
Salary: Negotiable
Compensation & Other Benefits:
∎ Attractive Sales Incentive Package
∎ Festival Bonus: 2
∎ Mobile Allowance
∎ Other facilities as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Nov 2023
Company Information:
∎ 29 Oct 2023
∎ Kopotakkho Homes Ltd.
∎ Address : Rupayan Shopping Square,Suit No: E/8, Level - 08, Plot: 2/C, Umme Kulsum Road, Block: G, Bashundhara R/A, Dhaka-1229, Bangladesh.
∎ Web : https://kopotakkhohomes.com.bd
∎ Business : Being a leading real estate company, KHL the Sign of excellence in high-quality property development and offers functional flats for sale in Dhaka, Bangladesh.
Category: Customer Support/Call Centre
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Source: bdjobs.com