Executive/ Sr. Executive, Service Delivery Department
Job Description
Title: Executive/ Sr. Executive, Service Delivery Department
Company Name: BDCOM Online Limited
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: Networking
∎ Training/Trade Course: Basic Microsoft Office,Network knowledge
∎ Skills Required: Call centre training
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support, ISP
∎ The applicants should have experience in the following business area(s):
ISP
Job Responsibilities:
∎ Coordinate with internal concerned departments for timely completion of project/task.
∎ Preparing official documents and processing for approval.
∎ Maintaining data sheet of clients and equipment.
∎ Listening and understanding customer requirements and coordinating with concerned Departments.
∎ following up and Communication with clients by e-mail.
∎ Reporting daily activities to the concerned authorities.
∎ Effective communication skills t handle customers.
∎ Having technical Knowledge of WAN.LAN,IP networking and related hardware.
Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
∎ A good team player.
∎ Analytical skill and working ability in a demanding work conditions.
∎ Should be keen to learn, well-disciplined and well mannered.
∎ Participants must have good command in English.
∎ Participants must have the ability to handle basic computer operations smoothly (MS word, Excel, Google sheets, Internet browsing, Emailing etc.)
∎ Participants must have basic network knowledge.
Salary: Negotiable
Compensation & Other Benefits:
∎ As Per Company Rules
Application Deadline: August 14, 2019
Company Information:
∎ BDCOM Online Limited
∎ Address : Rangs Nilu Square (5th floor), House-75, Road-5/A, Satmasjid Road, Dhanmondi R/A
∎ Web : www.bdcom.com
∎ Business : Internet and Internet Related Services, Software Development, ICT Solution and Infrastructure Development, Business Process Outsourcing.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 14th Aug 2019
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