Executive - Sr. Executive (Customer Support & Service Delivery)

Job Description

Title: Executive - Sr. Executive (Customer Support & Service Delivery)

Company Name: Agni Systems Limited

Vacancy: 04

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in CSE

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): CCNA (Cisco Certified Network Associate), EPON and GPON, ISP Tech Support, MTCNA, Vlan

Job Responsibilities:
∎ OSI & TCP, Layer 2 protocol and security, Layer3 Protocol and security, stp
∎ IPv4 details, IPv6 basic, physical address (MAC) details, subnetting
∎ Network simulator/emulator
∎ Network Media type and equipment (short range, long range, point to point and point to multipoint)
∎ Routing protocol (basic), icmp (ping) details, TTL, traceroute details
∎ ISP Tires, SNAT, DNAT, CGNAT, Bandwidth, email protocols (smtp, pop, imap, mta, mda), internet architecture, telnet, ssh, dns, ssl/Tls, dhcp, http, https, tcp, udp, mtu, mss, segmentation, fragmentation, vlan, vtp, hub & switch, MS outlook
∎ WLAN (Wifi) details, AP, AP & wireless router configuration, WLAN channel, frequency bands, bandwidth and relation with each other, channel bonding.
∎ GPON & EPON basic, how GPON and EPON working
∎ Basic knowledge about Cisco switch, router, Mikrotik (IP configuration, Queue, Firewall, NAT), FTTH

Additional Requirements:
∎ Age at most 35 years
∎ Only males are allowed to apply

Salary: Tk. 25000 - 30000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Profit share, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Jun 2022

Company Information:
∎ 22 May 2022
∎ Agni Systems Limited
∎ Address : Navana Tower (11th floor) Suite-A, Gulshan Avenue, Gulshan-1
∎ Web : www.agni.com
∎ Business : Internet Service Provider

Category: Customer Support/Call Centre

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