Executive/ Sr. Executive, Customer Support
Job Description
Title: Executive/ Sr. Executive, Customer Support
Company Name: BRACNet Limited
Vacancy: 4
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B.Sc/ Diploma in computer science & Engineering.
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support
∎ The applicants should have experience in the following business area(s):
ISP
Job Responsibilities:
∎ Answer incoming calls and respond to customer's emails
∎ Management and resolve customer complaints
∎ Identify and escalate issues to concern departments
∎ Document all call information according to standard operating procedures
∎ Follow up customer calls where necessary
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Willing to work under pressure and 24X7 roster duty (Morning/Evening/Night shift)
∎ Hard working, result driven, friendly attitude.
∎ Strong sense of responsibility
∎ Must be very good in written and oral communications both in English and Bengali.
∎ Good hands-on skills in MS Word, MS Excel, and MS PowerPoint.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Profit share, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: September 30, 2019
Company Information:
∎ BRACNet Limited
∎ Address : Axis Delvistaa (Level - 3), 7/1 Aurangajeb Road, Block - A, Mohammadpur Housing Estate, Mirpur Road (Opposite Of Ganobhabon), Dhaka - 1207.
∎ Web : www.bracnet.net
Category: Customer Support/Call Centre
Read Before Apply: Why BRACNet??We offer you the opportunity to work on cutting-edge technology in a start-up like an environment. You will make a meaningful and significant impact on today's society and the next generation!
Source: bdjobs.com
Deadline Expired on 30th Sep 2019
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