Executive/ Sr. Executive, Customer Service (Chittagong)

Job Description

Title: Executive/ Sr. Executive, Customer Service (Chittagong)

Company Name: building technology & ideas ltd.

Vacancy: Not specific

Job Location: Chattogram

Employment Status: Full-time

Educational Requirements:
∎ BBA/MBA from a reputed university.

Experience Requirements:
∎ 3 to 5 year(s)

Job Responsibilities:
∎ Ensuring optimal customer satisfaction by effectively addressing customer queries.
∎ Logistics activities as per requirement of organization with any kind of permission from CDA.
∎ Overseeing the apartment Registration issues such as Sale Permission, Plot/ Flat Mutation, registration.
∎ Providing post-sales services such as optional modifications, materials selection, and addressing related customer needs.
∎ Managing Accounts Receivable (AR) matters, such as issuing money receipts, resolving customer payment-related queries etc.
∎ Overseeing the handover process such as final account preparation, key handover etc.
∎ Performing tasks in accordance with management instructions as needed.

Additional Requirements:
∎ Age at least 27 years
∎ At least 3-5 years of relevant experience in real estate industry
∎ Good at writing, communication and interpersonal skills
∎ Adequate skill in MS Office & MS Excel

Salary: Negotiable

Compensation & Other Benefits:
∎ Pick & Drop facility
∎ Lunch & Mobile allowance
∎ Earn leave encashment
∎ Festival Bonus: 2(Yearly)
∎ Salary Review: Yearly based on performance
∎ Gratuity Scheme
∎ Welfare Fund

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Dec 2023

Company Information:
∎ 16 Nov 2023
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".

Category: Customer Support/Call Centre


Source: bdjobs.com

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