Executive/ Senior Executive - Customer Service (Air Freight)
Job Description
Title: Executive/ Senior Executive - Customer Service (Air Freight)
Company Name: Rainbow Logistics Limited
Vacancy: Not specific
Job Location: Dhaka (Banani)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Minimum Bachelor's degree
∎ Skills Required: Ability to effectively present information and respond to customers, Customer Management, Customer Relation, Good at communication, Good at Microsoft Word and Microsoft Excel
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Customer Management
∎ The applicants should have experience in the following business area(s):
Freight forwarding
Job Responsibilities:
∎ Communicating with customers through various channels.
∎ Providing Rate (Monthly / weekly / Spot) to all concerns.
∎ Booking follow-up, contacting shipper / buying house for booking (with all Proper information)
∎ Providing the required Dummy/Freight Certificate to the shipper.
∎ Responding Promptly to customer inquiries.
∎ Ensure customer satisfaction and provide professional customer support.
∎ Ensure follow-up with the vendor for custom status and shipping documents.
∎ Providing clearance to Air Ops/ Sea Ops team for Planning mentioning booking no., agent detail, preferred carrier, selling rate, and estimated arrival time through mail only. sometime over the phone for urgent consignments.
∎ Ability to meet deadlines while maintaining a professional attitude.
∎ Always Maintain a positive and professional attitude toward customers.
∎ Perform all other duties as assigned.
Additional Requirements:
∎ Age at most 35 years
∎ Both males and females are allowed to apply
∎ Minimum 2 Years in Freight Forwarding Industry.
∎ Smart and confident with a professional attitude.
∎ Strong communication skills.
∎ Strong computer skills.
∎ We are looking for candidates who have experience in Freight Forwarding Industry.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 8 Aug 2023
Company Information:
∎ 9 Jul 2023
∎ Rainbow Logistics Limited
∎ Address : Concord Colosseum, 08th Floor, 156 Kemal Ataturk Avenue Banani C/A Dhaka, 1213, Bangladesh
∎ Web : http://rainbowbd.com/
∎ Business : Rainbow Logistics is a premier provider of logistics solutions in Bangladesh. As an exclusive representative for EFL – a global supply chains solutions company, We are backed by EFL’s direct network of over 23 countries and over 60+ offices. Our solutions offering includes full suite of services for supply chain and logistics along with custom brokerage for all requirements out of Bangladesh. Along with our network, we offer a range of integration and business technology solutions solutions that meet the demands of any truly global business.
Category: Commercial/Supply Chain
:
Source: bdjobs.com
Deadline Expired on 8th Aug 2023
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