Executive/ Senior Executive - CSD (Mobile Company)

Job Description

Title: Executive/ Senior Executive - CSD (Mobile Company)

Company Name: A Leading Group of Industries

Vacancy: 1

Age: 23 to 32 years

Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), Electronic Equipment/Home Appliances, Mobile Accessories

Published: 29 May 2025

Education:
∎ Bachelor/Honors
∎ Graduate from any reputed public or private university.

Requirements:

Additional Requirements:
∎ Age 23 to 32 years

Responsibilities & Context:
∎ To be received dealer/retailer/sales person/customer call & give update to them as per ERP software status.
∎ Should have good knowledge about Happy Call.
∎ Receives the defective handset from customer/dealer/retailer and fill up data into manual job sheet book.
∎ To be assign received handset to engineer for repair by ERP software daily basis.
∎ To be entry every work complete handset with action taken by ERP software daily basis.
∎ To be submit spare parts requisition to central warehouse by ERP software.
∎ Talking to customers about non-warranty handsets of engineers will solve the problem.
∎ Delivered repaired handset to customer/dealer/retailer.
∎ All delivery handsets of the previous day will inform to the sales concern as per area wise about the updated delivery information.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (GULSHAN 1)

Company Information:
∎ A Leading Group of Industries

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 28 Jun 2025

Category: Customer Support/Call Centre