Executive - Query Management
Job Description
Title: Executive - Query Management
Company Name: MatchCampus Technologies Ltd.
Vacancy: 4
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
∎ Skills Required: Microsoft Office Suite, Multitasking, Strong attention to detail, Verbal and written communication skills
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center work experience will get preference.
Job Responsibilities:
∎ Handle visitor and client query in a friendly and professional manner.
∎ Answer direct incoming calls and make sales calls.
∎ Work with a team to ensure proper and accurate flow of information.
∎ Schedule appointments and meetings.
∎ Perform various administrative tasks as needed.
∎ Response social media based customer queries in time.
∎ Collect market information and prepare report according to the data.
∎ Make prompt communication to sales/ service team for resolving any problem raised by student/institution end in social media and online platforms for confirming customer support.
∎ Assist marketing team with inquiry tracking data in prescribed format.
∎ Manage digital marketing activates on events as required.
Additional Requirements:
∎ Age 22 to 32 years
Salary: Tk. 10000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Mar 2023
Company Information:
∎ 1 Mar 2023
∎ MatchCampus Technologies Ltd.
∎ Address : Plot # SE (F): 9, Road # 142, Gulshan Avenue, Bir Uttam Mir Shawkat Sarak, Dhaka 1212
∎ Web : www.matchcampus.com
∎ Business : We are a student-first international study abroad counseling company. We understand that every student’s needs and aspirations are unique. That’s why each of our experienced and certified counselors is committed to helping students identify the best route to realizing their study abroad dream.
Category: Customer Support/Call Centre
: Interested candidates are requested to send their updated résumé to [email protected] by March 10 , 2023. Mention your full name and the position you are applying for in the email subject - for example, "Afia Arefin -Executive, Query Management"
