Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: Star Particle Board Mills Ltd (A concern of Partex Star Group)

Vacancy: 1

Job Location: Dhaka (Tejgaon)

Employment Status: Full-time

Educational Requirements:
∎ MBA in any discipline from any reputed university

Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ The observation about after-sales service from the sales team
∎ Justify service with accuracy to the sales team before accepting
∎ Possessing excellent product knowledge to enhance customer support
∎ Updating sales team about the progress of service
∎ Working as per the priority of the pipeline
∎ Working for the backlog
∎ Maintain a good relationship with internal & external customers
∎ Attend meetings on monthly basis including management
∎ Visiting customer end if needed
∎ Any other task assigned by Management

Additional Requirements:
∎ Only females are allowed to apply
∎ Excellent interpersonal and written and oral communication skills.
∎ Knowledge of CRM systems.
∎ Computer skills.
∎ Knowledge of mediation and conflict resolution techniques is preferable.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 7 Oct 2022

Company Information:
∎ 29 Sep 2022
∎ Star Particle Board Mills Ltd (A concern of Partex Star Group)
∎ Address : Madanpur, Bandar, Narayangoj-1411
∎ Web : www.partexstargroup.com
∎ Business : Partex Star Group is one of the leading Business Groups in Bangladesh. We are performing our business in diversified areas of Board, Furniture, Consumer Durables, FMCG Foods, Agribusinesses, Real Estate etc.

Category: Customer Support/Call Centre

:

Source: bdjobs.com

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