Executive - Customer Service
Job Description
Title: Executive - Customer Service
Company Name: Shanta Holdings Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelors of Business Administration from any reputed public/private university
Experience Requirements:
∎ At least 3 year(s)
Job Responsibilities:
∎ Update client database and payment master chart.
∎ Coordination with sales team for schedule collection.
∎ Notification to clients for schedule and overdue payment.
∎ Receive payment instruments and issue authorized money receipt against each and every payment.
∎ Periodical coordination with A&F to update client's ledger.
∎ Develop self by earning knowledge and review self daily activities.
∎ Prepare and maintain self-priority matrix, daily action plans, maintain all communication as per set calendar.
∎ Regular attendance in morning meeting, display seven habits in action.
∎ Prepare and submit quarterly, monthly and fortnightly action plans and review weekly.
∎ Receive sales files from CRS.
∎ Maintain proactive communication with all internal and external customers, record all discussion and give feedback within time as per CS Manual.
∎ Prepare collection forecasting.
∎ Ensure on time collection of scheduled payments to maintain positive cash flow.
∎ Prepare daily, weekly and monthly collection report.
∎ Be well groomed, well mannered, smile and other customer service attributes
Additional Requirements:
∎ Minimum 3 years of experience in relevant field
∎ The ability to work in a team as well as individually
∎ Excellent written and verbal communication skills
∎ Good attention to detail
∎ The ability to work under pressure and to deadlines
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jun 2021
Company Information:
∎ 22 Jun 2021
∎ Shanta Holdings Ltd.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 30th Jun 2021
Similar Jobs
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Officer-Customer Service
Tele Sales Executive
Executive (Customer Support and Transcription)
Customer Support Executive
Office Executive - Night Shift
Customer Relationship Officer
Customer Support and Sales Executive
Executive (Female)
Customer Relation Executive (Female)
Manager- Ocean Freight
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Aftersales, Executive
Customer Relation Manager
Facebook Group