Executive - Customer Service

Job Description

Title: Executive - Customer Service

Company Name: Monico Technologies Limited

Vacancy: 07

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Candidates who has not completed their graduation yet can also apply.
∎ Skills Required: Computer skill, Customer Service

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Centre Supervision/ Management, Customer Support through Phone
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Communicate with overseas and local clients and other intermediaries regularly
∎ Writing emails and massages in a very organized and official manner.
∎ Solving presented problems by communicating with the team and the client
∎ Understanding the customer requirements and dealing with them properly.
∎ Organizing a complex web of information for processing.
∎ Creating and maintaining proper relationship with the customers to create brand value.
∎ Understanding the requirements of the company and keeping up with them.
∎ Response all incoming calls
∎ Provide proper after sales service without error.

Additional Requirements:
∎ Age 20 to 28 years
∎ Both males and females are allowed to apply
∎ Absolute fluency in English Speaking, Writing and Listening.
∎ Excellent communication skills both written and spoken.
∎ Expert in writing emails and other massages in a proper and official manner.
∎ Dynamic mindset and ability to handle any critical situation on the spot.
∎ Ability to multitasking with proper efficiency and accuracy.
∎ Must be expert and very fast at using computer technologies and surfing the web.
∎ Please do not apply if you are not good at operating computers.
∎ Willing to work in shift basis (Night shift only for male employees)

Salary:
∎ Tk. 13000 (Monthly)
∎ Extra bill will be provided for evening and night shift.

Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Jun 2022

Company Information:
∎ 8 May 2022
∎ Monico Technologies Limited
∎ Address : House no: 26-27, Ring road, Adabor, Dhaka- 1207
∎ Web : www.monicotechnologies.com/

Category: Customer Support/Call Centre

: Apply with the updated resume. Read Job Description and keep up to date with Organizations profile. Fresh graduates are encouraged to apply.