Executive - Customer Service
Job Description
Title: Executive - Customer Service
Company Name: Monico Technologies Limited
Vacancy: 05
Job Location: Dhaka Division
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Candidates who has not completed their graduation yet can also apply.
∎ Skills Required: Customer Service,Computer Skill
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Call Centre Supervision/ Management
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Communicate with overseas and local clients and other intermediaries regularly
∎ Writing emails and massages in a very organized and official manner.
∎ Solving presented problems by communicating with the team and the client
∎ Understanding the customer requirements and dealing with them properly.
∎ Organizing a complex web of information for processing.
∎ Creating and maintaining proper relationship with the customers to create brand value.
∎ Understanding the requirements of the company and keeping up with them.
∎ Response all incoming calls
∎ Provide proper after sales service without error.
Additional Requirements:
∎ Age 20 to 28 years
∎ Both males and females are allowed to apply
∎ Absolute fluency in English Speaking, Writing and Listening.
∎ Excellent communication skills both written and spoken.
∎ Expert in writing emails and other massages in a proper and official manner.
∎ Dynamic mindset and ability to handle any critical situation on the spot.
∎ Ability to multitasking with proper efficiency and accuracy.
∎ Must be expert and very fast at using computer technologies and surfing the web.
∎ Please do not apply if you are not good at operating computers.
∎ Willing to work in shift basis (only for male employees)
Salary: Tk. 10000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Daily shift wise bill be provided.
Application Deadline: June 14, 2019
Company Information:
∎ Monico Technologies Limited
∎ Address : House no: 26-27, Ring road, Adabor, Dhaka- 1207
∎ Web : www.monicotechnologies.com/
∎ Business : Monico Technologies Limited is a new start-up started in July 2011, derived from the IT Division of Monico Limited, as one of Monico`s concern. Monico Technologies has operating business in the areas of Vehicle, Water Vessel & Motorbike Tracking. Finder Vehicle Tracking Service is one of the main concern of Monico Technologies Limited.
Category: Customer Support/Call Centre
