Executive - Customer Service (Garments Accessories)
Job Description
Title: Executive - Customer Service (Garments Accessories)
Company Name: Epyllion Group
Vacancy: 02
Job Location: Narayanganj
Employment Status: Full-time
Educational Requirements:
∎ BBA/MBA from any reputed university.
∎ Skills Required: MS Office
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Buyer Handling, Customer Service, Garments Accessories
∎ The applicants should have experience in the following business area(s):
Garments Accessories
Job Responsibilities:
∎ Maintain EWO acknowledgement with detail verification with PO and ERP details
∎ Make sure that customers receive PI from commercial
∎ Follow up daily order status with production and planning
∎ Update customer about delivery receiving time
∎ Update and escalate OTD and OTIF issues
∎ Visit customer if required
∎ Keep the customer happy and maintain the relationship
∎ Update daily customer on delivery fulfillment, delays and any other impact on time
∎ Make sure that customers get the correct documents at correct time
∎ Any other job assigned by the management
Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ Candidate should be energetic, confident and proactive attitude
∎ Excellent communication (written/verbal) & presentation skills
∎ Positive work ethics and result oriented for assigned responsibilities
∎ Self-driven to work under pressure and self-motivated to take new initiatives
∎ Ability to maintain good interpersonal relationships and good teamwork
∎ Ability to work independently with minimal supervision
∎ Must have market knowledge related to garments accessories
∎ Must have at least 1 year working experience in customer service department with large garments accessories industry
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 3 May 2023
∎ Epyllion Group
∎ Address : Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Web : www.epylliongroup.com
∎ Business : Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.
Category: Customer Support/Call Centre
:
Deadline Expired on 31st May 2023
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