Job Description
Title: Executive - Customer Service (Front Office & Support Service)
Company Name: Epyllion Group
Vacancy: 01
Age: at least 25 years
Location: Dhaka (Tejgaon)
Salary: Negotiable
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Retail Store, Garments, Real Estate, Group of Companies
Published: 23 Apr 2025
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Good communication (written/verbal) & presentation skills.
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Should be excellent team player and also very sharp, smart, with a fair personality.
Responsibilities & Context:
∎ Act as primary contact for guests, providing exceptional service and prompt assistance.
∎ Handle tenant inquiries and requests efficiently via various channels.
∎ Build positive tenant relationships through proactive engagement.
∎ Coordinate tenant service requests for timely resolution.
∎ Ensure cleanliness and maintenance of common areas to high standards.
∎ Respond to emergencies following established protocols.
∎ Conduct tenant feedback surveys to improve service.
∎ Maintain accurate records and prepare reports as needed.
∎ Collaborate with maintenance, housekeeping, and security teams.
∎ Manage Hall 100 schedule and assist technical team.
∎ Supervise indoor and outdoor plant decorations.
∎ Act as primary contact for guests, providing exceptional service and prompt assistance.
∎ Handle tenant inquiries and requests efficiently via various channels.
∎ Build positive tenant relationships through proactive engagement.
∎ Coordinate tenant service requests for timely resolution.
∎ Ensure cleanliness and maintenance of common areas to high standards.
∎ Respond to emergencies following established protocols.
∎ Conduct tenant feedback surveys to improve service.
∎ Maintain accurate records and prepare reports as needed.
∎ Collaborate with maintenance, housekeeping, and security teams.
∎ Manage Hall 100 schedule and assist technical team.
∎ Supervise indoor and outdoor plant decorations.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Gratuity, Insurance, Medical allowance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Tejgaon)
Company Information:
∎ Epyllion Group
∎ Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.
Address::
∎ Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.
∎ Textile, Garments, Garments Accessories, Washing, Printing, Real Estate, Retail Fashion-Sailor, Food & Beverage.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 May 2025
Category: General Management/Admin
