Executive - Customer Service (Front Office & Support Service-Admin)

Job Description

Title: Executive - Customer Service (Front Office & Support Service-Admin)

Company Name: Epyllion Group

Vacancy: 01

Age: at least 25 years

Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Retail Store, Garments, Real Estate, Group of Companies

Published: 5 May 2024

Education:
∎ BBA/MBA from any reputed university.
∎ BBA/MBA from any reputed university.

Requirements:

Additional Requirements:
∎ Age at least 25 years
∎ Good communication (written/verbal) & presentation skills.
∎ Positive work ethics and result oriented for assigned responsibilities.
∎ Should be excellent team player and also very sharp, smart, with a fair personality.

Responsibilities & Context:
∎ Act as primary contact for guests, providing exceptional service and prompt assistance.
∎ Handle tenant inquiries and requests efficiently via various channels.
∎ Build positive tenant relationships through proactive engagement.
∎ Coordinate tenant service requests for timely resolution.
∎ Ensure cleanliness and maintenance of common areas to high standards.
∎ Respond to emergencies following established protocols.
∎ Conduct tenant feedback surveys to improve service.
∎ Maintain accurate records and prepare reports as needed.
∎ Collaborate with maintenance, housekeeping, and security teams.
∎ Manage Hall 100 schedule and assist technical team.
∎ Supervise indoor and outdoor plant decorations.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Gratuity, Insurance, Medical allowance
∎ Salary Review: Yearly
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Tejgaon)

Company Information:
∎ Epyllion Group
∎ Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.

Address::
∎ Corporate Office: NINAKABBO, Level: 12, 227/A, Tejgaon-Gulshan Link Road, Postal Code: 1208, Dhaka, Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 May 2024

Category: General Management/Admin

Source: bdjobs.com

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