Title: Executive, Customer Service
Company Name: building technology & ideas ltd.
Vacancy: 2
Age: at least 25 years
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ 2 to 4 years
∎ The applicants should have experience in the following business area(s):Real Estate
Published: 2 Jul 2024
Education:
∎ Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Skill in Email & Verbal Communication, MS Word, Excel, Power Point, Drafting, Critical issue solving.
∎ Knowledge in Real Estate sector, land, Construction, Design & DAP.
∎ Ability to work under pressure & self-driven.
∎ Competencies in Customer Service, Critical customer dealing, Trouble shooting.
∎ Skill in Email & Verbal Communication, MS Word, Excel, Power Point, Drafting, Critical issue solving.
∎ Knowledge in Real Estate sector, land, Construction, Design & DAP.
∎ Ability to work under pressure & self-driven.
∎ Competencies in Customer Service, Critical customer dealing, Trouble shooting.
∎
Responsibilities & Context:
∎ Prepare- final account,optional modification, send logistic update to customers.
∎ External and internal communication
∎ Customer meet (at office & outside office), frequently site visit.
∎ Project coordination, meet inbound and out bound customer call.
∎ Solve customer’s issues, solve backlog & critical issues.
∎ Maintain critical log, regular communication with customers.
∎ Any other tasks assigned by the supervisor.
∎ Prepare- final account,optional modification, send logistic update to customers.
∎ External and internal communication
∎ Customer meet (at office & outside office), frequently site visit.
∎ Project coordination, meet inbound and out bound customer call.
∎ Solve customer’s issues, solve backlog & critical issues.
∎ Maintain critical log, regular communication with customers.
∎ Any other tasks assigned by the supervisor.
Skills & Expertise:
Compensation & Other Benefits:
∎ Pick & Drop facility
∎ Salary Review: Yearly based on performance
∎ Festival Bonus: 2(Yearly)
∎ Earn leave Encashment
∎ Gratuity Scheme
∎ Lunch & Mobile allowance
∎ Welfare Fund
∎ Weekly Holidays: Friday and Alternative Thursday
∎ Pick & Drop facility
∎ Salary Review: Yearly based on performance
∎ Festival Bonus: 2(Yearly)
∎ Earn leave Encashment
∎ Gratuity Scheme
∎ Lunch & Mobile allowance
∎ Welfare Fund
∎ Weekly Holidays: Friday and Alternative Thursday
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ building technology & ideas ltd.
∎ Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".
Address::
∎ Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 31 Jul 2024
Category: Customer Support/Call Centre
Source: bdjobs.com