Executive, Customer Service

Job Description

Title: Executive, Customer Service

Company Name: building technology & ideas ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ BBA/ MBA from any reputed university

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone, Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s): Developer, Real Estate

Job Responsibilities:
∎ Communication with customers regularly over phone, email.
∎ Project visit with customers as and when required.
∎ Solve backlog and critical issues
∎ Follow up customers queries & update accordingly and coordinate with other departments related with customers issues.
∎ Select materials with clients' consent.
∎ Preparing optional works, final account & adhoc committee formation
∎ Any others tasks as advised by supervisor.

Additional Requirements:
∎ Age at least 25 years
∎ Must have good command in communication (written & verbal)
∎ Computer proficiency is must
∎ Hard working, proactive, positive mentality to maintain company mission, vision & core values.
∎ Ability to handle independently & convince customer.

Salary: Negotiable

Compensation & Other Benefits:
∎ Pick & Drop facility.
∎ Lunch & Mobile allowance.
∎ Earn leave encashment.
∎ Festival Bonus: 2(Yearly)
∎ Salary Review: Yearly based on performance.
∎ Gratuity Scheme
∎ Welfare Fund
∎ Weekly holiday as per Government & bti calendar.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Dec 2022

Company Information:
∎ 12 Dec 2022
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Web : www.btibd.com
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".

Category: Customer Support/Call Centre

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