Job Description
Title: Executive, Customer Service
Company Name: building technology & ideas ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ BBA/ MBA from any reputed university.
∎ Skills Required: Customer Service, Good communication skills, Problem Solving Ability
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following business area(s):
Real Estate, Developer
Job Responsibilities:
∎ Communicate with customers regularly over phone and email.
∎ Project visit with customers as and when required.
∎ Solve backlog and critical issues.
∎ Follow up customers queries and update accordingly.
∎ Coordinate with other departments related with customers issues.
∎ Preparing optional works, final account and send logistic update to customers.
∎ Any other tasks assigned by the supervisor.
Additional Requirements:
∎ Age at least 25 years
∎ Good communication skills both (written & verbal).
∎ Computer proficiency is a must.
∎ Hard working, proactive, positive mentality to maintain company mission, vision & core values.
∎ Ability to handle independently & convince customer.
∎ Ability to work under pressure & self-driven.
Salary: Negotiable
Compensation & Other Benefits:
∎ Pick & Drop facility.
∎ Lunch & Mobile allowance.
∎ Earn leave encashment.
∎ Festival Bonus: 2(Yearly)
∎ Salary Review: Yearly based on performance.
∎ Gratuity Scheme
∎ Welfare Fund
∎ Weekly holiday as per Government & bti calendar.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 6 May 2023
∎ building technology & ideas ltd.
∎ Address : Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212
∎ Web : www.btibd.com
∎ Business : bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".
Category: Customer Support/Call Centre
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