Executive, Customer Service
Job Description
Title: Executive, Customer Service
Company Name: Bproperty.com
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor Degree in any Discipline from a reputed university.
Experience Requirements:
∎ 1 to 3 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Communicate with the clients over phone/ face to face to understand their real estate needs and ensure a complete customer service
∎ Regularly follow up with the clients to convert them into a potential lead/ customer
∎ Respond to the clients’ queries about the organization or real estate industry that comes through inbound/ outbound calls, SMS, email or social media
∎ Client complains management
∎ Regularly coordinate with the cross-functional departments i.e., sales/ product/ operations/ after sales to ensure accurate and smooth service delivery to the clients
∎ Ability to achieve KPIs by performing the daily tasks assigned by the line manager
∎ Attend special duties i.e., field campaigns/ events/ fairs as required
∎ Ability to operate CRM software
∎ Strong written and verbal communication. Fluency in English is must.
∎ Demonstrated consultative experience, ability to influence, proactive & resourceful.
∎ Good at handling phone calls.
Additional Requirements:
∎ The applicants should have experience in the following area(s): Call Center, Customer Services
Salary:
∎ Salary: Negotiable (as per competencies & company policy)
Salary Review: Yearly
Compensation & Other Benefits:
∎ Festival Bonus: 02 (Yearly)
∎ Open Learning atmosphere and opportunity to work with one of the most potential international venture specialized on property related services in Bangladesh.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 Jul 2022
Company Information:
∎ 13 Jul 2022
∎ Bproperty.com
∎ Address : Lotus Kamal Tower - 02 (Level 12), Plot: 59 & 61, Gulshan South Avenue, Gulshan 1,Dhaka 1212
∎ Web : www.bproperty.com
∎ Business : Bproperty is the only complete property solutions provider in Bangladesh and the country`s leading PropTech company. We cater to the needs of those with real estate queries, whether property search or customization, utilizing technology to drive solutions for all stakeholders.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 23rd Jul 2022
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