Job Description
Title: Executive - Customer Relationship (Concord Architect & Interior Decor Ltd.)
Company Name: Concord Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ BBA/MBA from any reputed university with good academic record.
∎ Skills Required: Excellent presentation and communication skills, Negotiation Skills, Sales & Marketing, Well Skilled in MS office (MS Word
Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management (CRM), Customer Service, Customer Support through Phone, Face to Face Customer Support
∎ The applicants should have experience in the following business area(s):
Developer, Interior Design, Real Estate
Job Context:
∎ The company is looking for a self-driven, enthusiastic & morally strong sales personnel for its Customer Relationship operations.
∎ The appropriate candidate should have the ability of building a strong relationship with the prospective clients via telephone, email and other social media platforms to increase sales potentials and increase brand awareness.
Job Responsibilities:
∎ Random phone calling & answering frequently asked questions (FAQ) about Interior Design
∎ Resolve client’s complaints quickly and efficiently discussing with the concern department
∎ Keep customers updated on the latest offers in order to increase sales and customer awareness through telephone call, SMS, e-mail and other communication tools
∎ Understand key customers individual needs and addressing those efficiently
∎ Coordinate with the team leaders to plan strategically to increase sales & marketing initiatives
∎ Working under pressure and meet the deadline set by the team leaders
∎ Provide weekly & monthly report to his/her superior regarding ongoing marketing activities
Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Practical knowledge on customer service & the procedure,
∎ MS Excel knowledge,
∎ Leadership Competencies,
∎ Focus on business result,
∎ Communicates effectively,
∎ Promotes team work,
∎ Anticipates and resolve issues
Salary: Tk. 18000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Insurance, Gratuity, T/A, Medical allowance, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ CL, SL, Earn Leave, Transport and other benefits as per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Jul 2023
Company Information:
∎ 6 Jul 2023
∎ Concord Group
∎ Address : 43, North C/A, Gulshan-2, Dhaka-1212. Bangladesh.
∎ Web : www.concordgroupbd.com
Category: Customer Support/Call Centre
:
