Job Description
Title: Executive, Customer Relation
Company Name: SWISH.GLOBAL
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Answer quires of customers through receiving call at hotline number and deliver product features, explain product quality, price details and other details to enforce sales.
∎ Responsible to handle hotline round the clock ,24*7 to ensure consistent support to our steak holder.
∎ Understanding Architects and key customers individual needs and addressing their requirement.
∎ Manage complains of customers at hotline in a proficient manner
∎ Provide Showroom information to customers who calls at hotline.
∎ Receive service requisition at hotline and convey service request to Service team within 24 hours along with adequate follow up regarding customers feedback about swish service.
∎ Convey potential leads from online and convey to sales team.
∎ Take appointments from Architects through making cold call and distribute to concern team.
∎ Follow-up Customers within predefine time period of purchasing products from our showroom and note down customers’ feedback.
∎ Keeping customers updated on the latest products in order to increase sales.
∎ Maintain a positive attitude focused on customer satisfaction.
∎ Any other responsibilities assigned by line manager.
Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 29 Jan 2024
Company Information:
∎ 30 Dec 2023
∎ SWISH.GLOBAL
∎ Address : Ishaque Tower, 5th floor, Ka-96/B, Kuril Pragati sarani, Dhaka, 1229
∎ Web : www.swish.global
∎ Business : SWISH.GLOBAL is a Switzerland origin company with a tremendous collection of bath ware & kitchenware products. We believe in leadership that can create a company into a brand. As a company, we focus on our team members, who are the pillar of our continuous development.
Vision: Establishing SWISH as the world`s most valuable brand by providing higher middle class, rich and elite customers with all the finishing products for a luxury real estate property.
Mission: Providing all the necessary luxury products required for a real estate property under a single brand & ensuring customer satisfaction.
Category: Customer Support/Call Centre
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