Executive, Customer Care Representative
Job Description
Title: Executive, Customer Care Representative
Company Name: A Leading Group of Industries
Vacancy: 05
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Graduate/ Post Graduate.
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, Customer Support/ Client Service
Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 25 to 32 years
∎ Only males are allowed to apply
∎ Computer competency is must
∎ Proficiency in English and Bengali.
∎ Interpersonal skill
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types
Salary: Negotiable
Compensation & Other Benefits:
∎ As per Policy of the Company
Application Deadline: 15 Nov 2020
Company Information:
∎ 7 Nov 2020
∎ A Leading Group of Industries
Category: Customer Support/Call Centre
Read Before Apply: We are looking for some young, energetic & target oriented individual for our Retail Business of Consumer Electronic Items (of World's No.1 Brand in Bangladesh).
Source: bdjobs.com
Deadline Expired on 15th Nov 2020
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