Executive (Customer Care)

Job Description

Title: Executive (Customer Care)

Company Name: Green Life Hospital Ltd.

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor Degree from any recognized University.

Experience Requirements:
∎ 2 to 3 year(s)

Job Responsibilities:
∎ Register new patients on the computer system. Responsible to enter all the details of the patient in HIS and register the patient.
∎ Register the OPD appointments; make admissions in the medical software.
∎ Receive visitors or patients, ascertain their needs and direct them accordingly.
∎ To do indoor admission and to make the case paper.
∎ To meet and greet patients, members of the public and visitors to the practice in a friendly and courteous manner
∎ Arranging stretcher, wheelchair or ambulance for the patient as and when required.
∎ Check all things in the OPD are in proper place.
∎ Guide the patient to payment counter
∎ If doctor is not coming or coming late, to inform other departments of the same.
∎ Keeps record of calls placed
∎ Maintaining various registers and files in department and those required for key quality indicators.
∎ Maintain open and professional relations with team members, promoting a strong team.

Additional Requirements:
∎ At least 2-3 year(s) experiences in a renowned hospital as same position.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per GLHL Policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Jan 2023

Company Information:
∎ 20 Dec 2022
∎ Green Life Hospital Ltd.
∎ Address : House # 32, Road # Green Road (Bir Uttam KM Shafiullah Sarak), Dhanmondi, Dhaka-1205
∎ Web : www.greenlifehospital.com.bd

Category: Medical/Pharma

: Only short listed candidates will be notified. No need apply for smoker.

Source: bdjobs.com

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