Executive (Customer Care)

Job Description

Title: Executive (Customer Care)

Company Name: DTECH Online Limited

Vacancy: Not specific

Job Location: Dhaka (Banani)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, telesales

Job Responsibilities:
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve the client's problem.
∎ Report time to time to the team leader for complicated issues.

Additional Requirements:
∎ Age 24 to 28 years
∎ Only females are allowed to apply
∎ Good oral communication skill
∎ Customer focus and adaptability to different personality types.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: November 10, 2019

Company Information:
∎ DTECH Online Limited
∎ Address : House-73 (3rd Floor), Road-13A, Block-D, Banani, Dhaka-1213, Bangladesh
∎ Web : www.dtechonline.net
∎ Business : ISP; Web Hosting, Designing, Development; Network Solution, Data Connectivity.

Category: Customer Support/Call Centre