Executive Call Center

Job Description

Title: Executive Call Center

Company Name: United Hospital Limited.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Bachelor degree from any reputed Institution

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Attend all inbound/outbound calls on time.
∎ Comply telephone etiquette with clear voice & Appropriately greet all the calls .
∎ Identify the needs of patients, resolve issues, and provide solutions.
∎ Ensure to follow the service script provided by the company for uniformity.
∎ be well-read on company policies ,services and the website for FAQs or service related queries
∎ Maintain good patient relations.
∎ Meet personal targets and work towards meeting team targets.
∎ Maintain records of the conversations with the patients and analyze the data.
∎ Write and submit timely reports on performance, targets, and service queries.

Additional Requirements:
∎ Customer-oriented attitude with professionalism.
∎ Strong multitasking, time management, and target achieving skills.
∎ Excellent communication and listening skills with good command over both Bangla & English language

Compensation & Other Benefits:
∎ Attractive package for the right candidate

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Oct 2022

Company Information:
∎ 29 Sep 2022
∎ United Hospital Limited.
∎ Address : Plot 15, Road 71, Gulshan, Dhaka 1212.
∎ Web : www.uhlbd.com

Category: Customer Support/Call Centre