Executive, Call Center

Job Description

Title: Executive, Call Center

Company Name: Tech Point BPO

Vacancy: 30

Job Location: Dhaka

Employment Status: Full-time, Part-time

Educational Requirements:
∎ A Level

Job Context:
∎ International Call Center, Inbound
∎ No Sales Target
∎ Night shift & Day Shift
∎ PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.

Job Responsibilities:
∎ Manage large amounts of inbound calls in a timely manner
∎ No sales target.
∎ Follow communication "scripts" when handling different topics
∎ Handle customer inquiries over the phone
∎ Manage and resolve customer complaints
∎ Provide customers with product and service information
∎ process orders, forms and applications
∎ Identify and escalate priority issues
∎ Follow up customer calls where necessary
∎ Document all call information according to standard operating procedures

Additional Requirements:
∎ Age at least 18 years
∎ Person with disability are encouraged to apply

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Punctuality and Regularity
∎ Experienced people are encouraging to apply.
∎ However, once you speak fluent and smart English, Tech Point BPO doesn't care your Academic Record.
∎ Experience in International Call Center will get preference.
∎ Freshers are also highly encouraged to apply (Only O Level, A Level or Fluent Speaker)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Jul 2022

Company Information:
∎ 22 Jun 2022
∎ Tech Point BPO
∎ Address : House-47, Road-2, Janata Housing Limited, Mohammadpur,Dhaka-1207

Category: Customer Support/Call Centre

: If you are fluent in English, You are encourage to apply.

Source: bdjobs.com

Similar Jobs

Sr. Officer - Customer Services.

Customer Service Executive

কাস্টমার সার্ভিস এক্সিকিউটিভ

Customer Service Representative

Customer Service Officer

Customer Support Specialist

Customer Service Representative

Executive (Customer Care and Audit Department)

Online Product Sales Agent / Sales Officer (SO)

Officer/Sr. Officer, Customer Service

Assistant Manager- Import Customer Service & Operations

Customer Service Officer

Education Counselor(Internship)

Customer Service Executive

Coordinator (Night Shift)

Customer Service Representative

Asst. Manager, Customer Care

Manager, Customer Care

Executive, CRM

Tele Sales Executive

Customer Care Representative (Female)

International Call Center Executive (English & Night Shifts Only )

Customer Service Officer

Telesales Executive

Customer Service officer

Call center executive

Call Center Executive (Operations)

Officer - Operations

Customer Service Officer

Call Center Agent (Day Shift) - English & Hindi

Female Counselor

Female Executive- Social Media

Project Coordinator for Telemarketing [International Campaign]

Digital Query Management Specialist

Customer Relation Officer

CALL CENTER EXECUTIVE

Customer Service Representative

Customer Service Executive

Website & Software Sales Executive (Uttara & Motijheel Branch)

Sr. Student Counselor for Canada & Uk