Title: Executive, Call Center
Company Name: Tech Point BPO
Vacancy: 30
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ A Level
Job Context:
∎ International Call Center, Inbound
∎ No Sales Target
∎ Night shift & Day Shift
∎ PLEASE DO NOT APPLY IF YOU ARE NOT GOOD IN ENGLISH SPEAKING.
Job Responsibilities:
∎ Manage large amounts of inbound calls in a timely manner
∎ No sales target.
∎ Follow communication "scripts" when handling different topics
∎ Handle customer inquiries over the phone
∎ Manage and resolve customer complaints
∎ Provide customers with product and service information
∎ process orders, forms and applications
∎ Identify and escalate priority issues
∎ Follow up customer calls where necessary
∎ Document all call information according to standard operating procedures
Additional Requirements:
∎ Age at least 18 years
∎ Person with disability are encouraged to apply
Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Punctuality and Regularity
∎ Experienced people are encouraging to apply.
∎ However, once you speak fluent and smart English, Tech Point BPO doesn't care your Academic Record.
∎ Experience in International Call Center will get preference.
∎ Freshers are also highly encouraged to apply (Only O Level, A Level or Fluent Speaker)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Jul 2022
Company Information:
∎ 22 Jun 2022
∎ Tech Point BPO
∎ Address : House-47, Road-2, Janata Housing Limited, Mohammadpur,Dhaka-1207
Category: Customer Support/Call Centre
: If you are fluent in English, You are encourage to apply.
Source: bdjobs.com