Documentation & Operation Executive (Sea Freight)

Job Description

Title: Documentation & Operation Executive (Sea Freight)

Company Name: Trust Cargo Services Ltd.

Vacancy: 1

Age: 25 to 30 years

Job Location: Chattogram (Chittagong Port)

Salary: Negotiable

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Shipping, Clearing and Forwarding (C and F) Companies, Freight forwarding

• Bachelor of Business Administration (BBA)
• North South University,East West University,BRAC University,United International University,Green University of Bangladesh students will get preference

• 3 to 5 years
• The applicants should have experience in the following business area(s): Shipping, Clearing and Forwarding (C and F) Companies, Freight forwarding

• Age 25 to 30 years
• Only Male

Job Summary

We are looking for a dedicated and detail-oriented Documentation & Operations Executive – Sea Freight to manage sea freight shipment documentation, coordinate import and export shipments, communicate with shipping lines and overseas agents, and ensure smooth and timely shipment operations.

Key Responsibilities

1. Sea Freight Operations

• Handle daily import and export sea freight shipments (FCL and LCL).

• Coordinate with shipping lines, co-loaders, overseas agents, transporters, and customers.

• Manage booking confirmations, shipping instructions, and shipment follow-ups.

• Monitor vessel schedules, ETD, ETA, transshipment, and cargo delivery status.

• Coordinate with the C&F agent and relevant parties for customs clearance and cargo delivery.

• Ensure timely communication with customers regarding shipment updates and delays.

2. Documentation

• Prepare and verify shipping instructions (SI), House Bill of Lading (HBL), and other shipment-related documents.

• Coordinate Master Bill of Lading (MBL) issuance with shipping lines and co-loaders.

• Check commercial invoices, packing lists, and other relevant shipping documents.

• Handle Bill of Lading amendments, telex release, express release, and document corrections.

• Prepare and verify import and export documentation according to shipment requirements.

• Maintain accurate shipment files, records, and document archives.

3. Coordination & Customer Service

• Communicate professionally with customers, overseas agents, shipping lines, and vendors.

• Follow up on shipment status, documentation deadlines, and cargo delivery.

• Resolve documentation discrepancies and operational issues promptly.

• Provide timely shipment updates and support customer inquiries.

4. Reporting & Administration

• Maintain shipment records and update the internal shipment tracking system.

• Prepare daily or weekly shipment status reports.

• Coordinate with the accounts department regarding freight invoices and shipment-related charges.

• Ensure proper documentation and compliance with company procedures and applicable shipping regulations.

Educational Requirements

• Bachelor’s degree in any discipline, preferably in Business Administration, Supply Chain Management, Logistics, or a related field.