Dispatch Officer

Job Description

Title: Dispatch Officer

Company Name: NASSA GROUP

Vacancy: 03

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduation in any discipline.

Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s): Delivery and Dispatch Process, Dispatch and Return
∎ The applicants should have experience in the following business area(s): Group of Companies

Job Responsibilities:
∎ Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.
∎ Answer emergency and non-emergency calls and document important information.
∎ Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
∎ Operate and manage a multi-line telephone console system.
∎ Respond to queries related to products and deliveries.
∎ Use the phone or computer to direct crews and other field units to the appropriate sites.
∎ Prioritize and organize calls according to urgency.
∎ Supervise the route and status of field units to prioritize their daily schedule.
∎ Maintain and update call logs, call records and other important documentation.
∎ Speaking with supervisors or customers to resolve problems, requests for services or equipment
∎ Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
∎ Any other task assigned by Management

Additional Requirements:
∎ Age 25 to 35 years
∎ Only males are allowed to apply
∎ Multitasking ability highly expected from the concern person.
∎ Must be polite and courteous while answering the Phone.
∎ Should have excellent interpersonal and communication skills.
∎ Proficiency in using computer.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Oct 2021

Company Information:
∎ 27 Sep 2021
∎ Address : 238, Tejgaon Industrial Area, Gulshan Link Road, Dhaka-1208
∎ Web : www.nassagroup.org
∎ Business : EXPORTER

Category: General Management/Admin

: We regret that due to the volume of application, only short listed candidates will be invited for interview.