Job Description
Title: Customer Support Representative (Health Care)
Company Name: Byte Trek Ltd.
Vacancy: 10
Age: at most 40 years
Location: Dhaka (DOHS Mohakhali)
Salary: Negotiable
Published: 4 Mar 2025
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at most 40 years
Responsibilities & Context:
∎ Handle incoming calls from prospective patients with professionalism and empathy.
∎ Provide excellent customer support by delivering precise information and addressing inquiries promptly.
∎ Identify patients’ needs, clarify information as needed, and offer appropriate solutions to meet their concerns.
∎ Actively engage with patients on each call, aiming to effectively resolve their issues and provide a positive experience.
∎ Maintain accurate and timely records of patient interactions in our system.
∎ Byte Trek Ltd. is a leading BPO provider specializing in back-office support for healthcare industries in the US. We are looking for Fluent English Speaking Customer Care Representatives to join our growing team. Our mission is to deliver outstanding service by providing accurate and prompt assistance to patients and ensuring their satisfaction with our healthcare partners.
∎
∎ Key Responsibilities:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (DOHS Mohakhali)
Job Highlights:
∎ It's a fixed night shift job and male candidates are preferable.
∎ Dinner and snacks are fully subsidize.
Company Information:
∎ Byte Trek Ltd.
∎ House #466, Road # 31, DOHS, Mohakhali, Dhaka
Address::
∎ House #466, Road # 31, DOHS, Mohakhali, Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Apr 2025
Category: Customer Support/Call Centre
