Customer Support Executive Through Social Media (Work From Home)

Job Description

Title: Customer Support Executive Through Social Media (Work From Home)

Company Name: All IN ONE.

Vacancy: 15

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Customer Care, Customer Service, Live Chat

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Chatbot, Customer Care, Customer Management, Customer Service, Live Chat, Social Media Management
∎ The applicants should have experience in the following business area(s): E-commerce

Job Context:
∎ Office Timings:
∎ 10 am to 7 pm
∎ 6 pm to 3 am
∎ 2 am to 11 am
∎ Weekly holiday: 1
∎ Work from home

Job Responsibilities:
∎ Chat and Comments reply (Facebook + Instagram)
∎ Fluent in English and Bangla to chat with customer
∎ Answer to all customer queries accurately
∎ Take orders from customer through Facebook and instagram
∎ Create orders on website
∎ Post on Facebook and Instagram between every 30 minutes
∎ Sales sheet maintain

Additional Requirements:
∎ Age 18 to 30 years
∎ Only females are allowed to apply
∎ Computer skills
∎ Microsoft word
∎ Microsoft excel
∎ Must have a smartphone, Laptop/Computer, and Internet connection at home

Salary: Tk. 8000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 5 Jan 2023

Company Information:
∎ 6 Dec 2022
∎ All IN ONE.
∎ Address : 722/3, 1st Floor, Bashundhara Lane, West Kazipara, Mirpur , Dhaka - 1216 Mob- 01719 10 50 30

Category: Customer Support/Call Centre

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