Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: All IN ONE.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ HSC, Graduation in Any discipline
∎ Master of Business Administration (MBA) in Management
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Digital Market or Facebook Page, Ecommerce, Facebook Business Manager, Online sales, online shop, Social Media Management
Job Context:
∎ Customer Relationship Management (CRM) for www.allinone.com.bd Through SOCIAL MEDIA.
∎ Answer customer inquiries And Make Sale via Chat ( Facebook Massage , Instagram, Whatsapp) & Phone Call . ( Mostly Chat )
Job Responsibilities:
∎ Customer Support through Chat ( Social Media )
∎ Making Order through CHAT ( Facebook , Instagram , Whatsapp)
∎ Answer customer inquiries via chat & phone
∎ Ensure customer satisfaction.
∎ Direct customers according to their specifications
∎ Update customer records in the system, including notes about interactions
∎ Pitch ideas for improving customer care
∎ Participate in team-building activities
∎ Encourage customers to complete surveys
∎ Make recommendations to management to improve customer experience
∎ Collect customer feedback.
∎ Strong interpersonal and communication skills.
∎ Positive attitude and self-motivated.
∎ Capable to handle customer queries/complaints instantly.
∎ Maintaining fruitful relationships with existing customers; retain new customers.
Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply
∎ Good oral communication skill.
∎ CRM, Call Attend, Social media management
∎ Customer focus & Good listening skill.
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ As per company policy
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Mar 2022
Company Information:
∎ 20 Feb 2022
∎ All IN ONE.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 22nd Mar 2022
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