Customer Support Executive Through Social Media ( Facebook Moderator ) (Work From Home)

Job Description

Title: Customer Support Executive Through Social Media ( Facebook Moderator ) (Work From Home)

Company Name: All IN ONE.

Vacancy: 10

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Skills Required: Computer skill, Microsoft word and excel, Multiple customer order follow up, Must have good typing speed (Both Bangla English)., Sales target, Customer Service, typing skill in English and Bangla

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Bangla and english typing Skills, Chatbot, Customer Care, Customer Relationship Management (CRM), Customer satisfaction survey, Fast typing skill, Live Chat, Multiple customer order follow up, Must have good typing speed (Both Bangla English)., Very good skill in typing
∎ The applicants should have experience in the following business area(s): E-commerce
∎ Freshers are also encouraged to apply.

Job Context:
∎ Ready To Join Now, Have To Available From Any Other Job.
∎ Please Don`t Apply , If You Are Not Able With Minimum 45 WPM In Your Typing Speed
∎ Have To Work For 9 Hours In a Row With 1 Hour Break
∎ Candidates Must Have To Be Serious And Dedicated

Job Responsibilities:
∎ Chat and Comments reply (Facebook + Instagram + Whatsapp )
∎ Fluent in English and Bangla to chat with customer
∎ Answer to all customer queries accurately
∎ Take orders from customer through Facebook, Instagram And Whatsapp
∎ Create orders on website
∎ Sales sheet maintain Through Google Shhet
∎ Must have to be good in customer handling

Additional Requirements:
∎ Age 18 to 25 years
∎ Only females are allowed to apply
∎ Candidates with 45 WPM are strongly Encourage to apply .
∎ Please Don't Apply If You Are Not Good In Typing. Before Apply Test Yourself .

Salary:
∎ Tk. 10000 - 17000 (Monthly)
∎ Daily Sales Commission. Fixed Salary : 10000 /-. After 25 Order , Every Order Add 10 BDT Taka As A Sales Commission .

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Jun 2023

Company Information:
∎ 25 May 2023
∎ All IN ONE.
∎ Address : 722/3, 1st Floor, Bashundhara Lane, West Kazipara, Mirpur , Dhaka - 1216 Mob- 01315 007 123

Category: Customer Support/Call Centre

: Application shortlisting start from Job Posting , So job seekers are instructed to apply as soon as possible.

Interested By University

University Percentage (%)
University of Dhaka 5.05%
National University 4.71%
Daffodil International University 2.36%
East West University 2.02%
Jagannath University 1.35%
Northern University Bangladesh 1.35%
Varendra University 1.35%
Shanto-Mariam University of Creative Technology 1.35%
Canadian University of Bangladesh 1.01%
Stamford University Bangladesh 1.01%

Interested By Age Range

Age Range Percentage (%)
20-30 84.51%
31-35 7.41%
36-40 2.02%
40+ 0.34%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 98.97%
20K-30K 0.34%
30K-40K 0.34%
40K-50K 0.34%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 30.30%
0.1 - 1 years 16.84%
1.1 - 3 years 24.58%
3.1 - 5 years 13.80%
5+ years 14.48%