Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: SF Express International

Vacancy: Not specific

Job Location: Dhaka (Nikunja)

Employment Status: Full-time

Educational Requirements:
∎ Honors / BBA

Job Responsibilities:
∎ Conversant with rules and regulations of Airlines and Shipping line with Freight Forwarding Industry.
∎ Will be responsible to run and lead to the Import department.
∎ Should have adequate knowledge and efficiency to communicate with local & foreign clients.
∎ Communicate with local and foreign agents / business partners.
∎ Need to have good relationship with foreign agents, airlines, shipping line and co-loader.
∎ Proficient in computer applications, e.g., Microsoft Excel, Word, etc.
∎ Receiving phone call of import & export customers.
∎ Any other assignment given by Management.

Additional Requirements:
∎ Age at least 22 years
∎ Proficient in English - oral and written.

Salary: Tk. 10000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ As per company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 3 Jan 2024

Company Information:
∎ 4 Dec 2023
∎ SF Express International
∎ Address : House- 8, Road- 3C, Nikunja- 1, Khilkhet, Dhaka- 1229
∎ Web : https://www.sf-international.com

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 10.70%
University of Dhaka 2.90%
Daffodil International University 2.23%
Southeast University 1.45%
Govt. Titumir College 1.45%
EDEN MOHILA COLLEGE 1.11%
Tejgaon College 1.11%
Dhaka College 1.00%
Uttara University 1.00%
University of Asia Pacific 0.89%

Interested By Age Range

Age Range Percentage (%)
20-30 78.82%
31-35 12.60%
36-40 3.34%
40+ 0.56%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 88.08%
20K-30K 10.80%
30K-40K 0.67%
50K+ 0.45%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.03%
0.1 - 1 years 15.16%
1.1 - 3 years 20.85%
3.1 - 5 years 11.93%
5+ years 11.04%