Customer Support Executive

Job Description

Title: Customer Support Executive

Company Name: SAM-Online

Vacancy: 10

Job Location: Dhaka (Badda)

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Engineering, Bachelor of Business Administration (BBA)
∎ CCNA Certificate will be Counted as Extra Quality
∎ Skills Required: Experience in Computer

Job Responsibilities:
∎ Building and maintaining relationships with clients and key personnel within customer companies.
∎ Conducting business reviews to ensure clients are satisfied with our services.
∎ Letting customers know about other tariff the company offers.
∎ Carrying out client satisfaction surveys and reviews.
∎ Answer all incoming calls and redirect them or keep messages.
∎ Call forward to any department as per requirements of caller.
∎ Take up other duties as assigned by Management

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented

Salary: Tk. 7000 - 10000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 16 Oct 2020

Company Information:
∎ 16 Sep 2020
∎ SAM-Online
∎ Address : Ta-98/C, Link Road , Middle Badda (Near Dutch Bangla Bank Fast Track),Dhaka-1212.
∎ Web : www.sambd.com
∎ Business : SAM Online is a BTRC approved category a licence holder. SAM Online is the market leader since 2002. It is one of the leading Internet Service Providers in the city .

Category: Customer Support/Call Centre