Customer Support Executive/ Junior Operation Officer

Job Description

Title: Customer Support Executive/ Junior Operation Officer

Company Name: Flight Expert

Vacancy: 10

Job Location: Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ National University graduates are highly encouraged to apply
∎ Skills Required: Computer skill, MICROSOFT OFFICE

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): COMMUNICATION WITH CLIENT, Customer Care, Customer Service, Face to Face Customer Support, online travel agency, Travel Agent
∎ The applicants should have experience in the following business area(s): Airline, Call Center, Travel Agent
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Able to work on a shifting basis
∎ Receive inbound/outbound call, email correspondence with customers & suppliers
∎ Candidates have to aware of the company's services/products details
∎ Standard Bengali & English-speaking ability with clear vocal
∎ Problem solver, curious to learn and result oriented
∎ Strong analytical approach to problem-solving
∎ Must able to work under pressure
∎ Coordination & better communication skill
∎ Candidate must be able to serve from home in any circumstances

Additional Requirements:
∎ Age 22 to 29 years
∎ Academic qualifications may relax only for the experienced candidates on relevant field
∎ Previous experience in customer support, call center role is must
∎ Non-muslim and aboriginal people will get preference

Salary: Tk. 12000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Over time allowance, Medical allowance, Insurance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Medical allowances, Insurance, OT and Festival bonuses will be activated after completing 1 year of probation period.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Feb 2022

Company Information:
∎ 30 Jan 2022
∎ Flight Expert
∎ Address : 90/1 Motijheel C/A, City Center, Level 25#B-1
∎ Web : www.flightexpert.com
∎ Business : Flight Expert is the first full functional online travel agency in Bangladesh .It`s main focus is to facilitate customer to book Air ticket & Hotel worldwide in online from any place of the world and serve the community that Bangladesh never seen before. Flight Expert is a sister concern of Makkah Group of Companies and established on 1st August 2016. Despite its a new company but its has lots of potential in Bangladeshi market by bringing Travel Agents services online. Flight Expert also GSA of TboHolidays, which have more than 250,000++ directed contracted hotels worldwide.

Category: Customer Support/Call Centre

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