Title: Customer Support Executive (English Medium)
Company Name: OZ Bangla
Vacancy: 02
Job Location: Dhaka (Dhanmondi, Green Road)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Please make sure you are a student of "English Medium"
∎ Skills Required: Fluent in speaking English, High Level of Written and Spoken English
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management, Customer Service, Tele Marketing
Job Responsibilities:
∎ Handle inbound and outbound customer calls in a professional and courteous manner.
∎ Provide information about our services to potential and existing customers.
∎ Upsell and cross-sell our services to customers to generate sales leads.
∎ Document customer interactions and record details of inquiries, complaints, or comments.
∎ Identify and escalate priority issues to the appropriate person or department.
∎ Follow up with users to ensure their issues have been resolved to their satisfaction.
∎ Perform other duties as assigned by management.
Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply
∎ Please make sure you are a student of "English Medium"
Salary: Tk. 25000 - 30000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 2 Aug 2023
Company Information:
∎ 26 Jul 2023
∎ OZ Bangla
∎ Address :
House#25/2, Green Road
∎ Web : https://www.ozbangla.com/
∎ Business : ur team at Oz Bangla Academia is based on a group of professionals who are constantly working to provide the highest quality of training module to our students. As technology keeps improving exponentially, we believe with each passing day, there is always a better way to cater to our students needs.
Category: Customer Support/Call Centre
: Please make sure you are a student of English Medium.
Source: bdjobs.com