Customer Supervisor

Job Description

Title: Customer Supervisor

Company Name: Harmony Spa

Vacancy: 01

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s): Beauty salon, Customer Care, Customer service or Beauty Industry, Customer Support/ Client Service

Job Responsibilities:
∎ Welcoming clients and communicate with them in an effective manners.
∎ Understanding customer’s need clearly & completely and need to provide more information on our product feature, benefit and application in details.
∎ Attending client requirements concern and make sure that they are appropriately perused.
∎ Effectively motivating the customers for using our product & service.
∎ Handling customer complaints and deal this professionally.
∎ Attend all incoming call of the customer in a positive tone and manner and pursue them to visit us in person.
∎ Provide recommendations & ideas for business development.

Additional Requirements:
∎ Age 25 to 35 years
∎ Only females are allowed to apply
∎ Must have customer & floor management experience from any renowned Spa or Beauty Salon.
∎ Presentable, Elegant, Lively, Pleasant personality.
∎ Excellent in customer handling with direct customer service or over phone service.
∎ Ability to work under pressure and extended hour.
∎ Self driven, Energetic and organized.
∎ Disciplined and Proactive.
∎ Good interpersonal skill ( Team Player, Sympathetic , Good Listener, Appreciative , Positive Attitude, Polite) and communication skill.
∎ Decision making & Complaint handling ability.

Salary: Tk. 20000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Incentive

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Nov 2022

Company Information:
∎ 14 Nov 2022
∎ Harmony Spa

Category: Beauty Care/ Health & Fitness

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Source: bdjobs.com