Customer Services Executive
Job Description
Title: Customer Services Executive
Company Name: Rishona International Ltd
Vacancy: Not specific
Job Location: Dhaka (Banglamotor)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ There are several duties, tasks, and responsibilities associated with the position of customer service executive, the major ones are shown in the job description example below:
∎ Answer phone calls in a more professional manner and provide information about products and services as required by the callers
∎ They are responsible for taking or cancelling orders, and obtaining details of customer complaints
∎ Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
∎ Render administrative support to other customer care team members when the need arises, or as instructed
∎ Follow up customers and their complaints; ensuring that customer's requests are attended to accordingly
∎ Manage a team of customer service representatives in dealing with complaints and inquiries. This will depend on the size of the company
∎ Encourage and motivate team members for continuance of quality service delivery
∎ Social media live advertisement about company products & services
Additional Requirements:
∎ Age at most 35 years
∎ Only females are allowed to apply
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 Dec 2022
Company Information:
∎ 23 Nov 2022
∎ Rishona International Ltd
∎ Address : Rasul View Tower
65 Mymensingh Lane, Bangla Motor, Dhaka.
Category: Customer Support/Call Centre
: Please Read Job Details Carefully & send your details CV through email. Please write a formal explanation with your expected salary. Incomplete Applications will be reject automatically. Please call 01958300013 for any assistance.
Source: bdjobs.com
Deadline Expired on 23rd Dec 2022
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