Customer Service Specialist

Job Description

Title: Customer Service Specialist

Company Name: Rise Up Labs

Vacancy: 10

Age: at least 18 years

Location: Dhaka (Uttara)

Salary: Negotiable

Published: 16 Jan 2025

Additional Requirements:
∎ Age at least 18 years

Requirements:

Responsibilities & Context:
∎ Providing proper guest support via phone
∎ Take and place orders according to customer demands
∎ Update orders and details on CRM/Required platform
∎ Assist and suggest different toppings or items to customers
∎ Handle customer complaints and assist them properly
∎ Fully monitor and understand each order Up-sell additional items if asked
∎ Job Context:
∎ Riseup Labs is looking for a few expert and skilled “Customer Service Specialists” to support one of its international food ordering clients. You will manage and handle back-office order processing for a large food chain company.
∎ Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Company Information:
∎ Rise Up Labs
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Address::
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Feb 2025

Category: Customer Support/Call Centre