Customer Service Specialist

Job Description

Title: Customer Service Specialist

Company Name: Rise Up Labs

Vacancy: 10

Age: at least 18 years

Location: Dhaka (Uttara)

Salary: Negotiable

Published: 16 Jan 2025

Additional Requirements:
∎ Age at least 18 years

Requirements:

Responsibilities & Context:
∎ Providing proper guest support via phone
∎ Take and place orders according to customer demands
∎ Update orders and details on CRM/Required platform
∎ Assist and suggest different toppings or items to customers
∎ Handle customer complaints and assist them properly
∎ Fully monitor and understand each order Up-sell additional items if asked
∎ Job Context:
∎ Riseup Labs is looking for a few expert and skilled “Customer Service Specialists” to support one of its international food ordering clients. You will manage and handle back-office order processing for a large food chain company.
∎ Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara)

Company Information:
∎ Rise Up Labs
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Address::
∎ Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 15 Feb 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 5.63%
Bangladesh University of Business and Technology 1.64%
Daffodil International University (DIU) 1.41%
Northern University Bangladesh 1.29%
North South University 1.29%
International University of Business Agriculture and Technology 1.06%
University of Dhaka 1.06%
Uttara University 1.06%
Independent University, Bangladesh 0.94%
Southeast University 0.94%

Interested By Age Range

Age Range Percentage (%)
20-30 82.88%
31-35 9.03%
36-40 1.52%
40+ 1.06%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 69.87%
20K-30K 26.85%
30K-40K 2.46%
40K-50K 0.35%
50K+ 0.47%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.48%
0.1 - 1 years 13.60%
1.1 - 3 years 20.40%
3.1 - 5 years 10.08%
5+ years 8.44%