Customer Service Representative
Job Description
Title: Customer Service Representative
Company Name: Minister Hi-Tech Park Ltd.
Vacancy: 10
Job Location: Mymensingh (Trishal)
Employment Status: Full-time
Educational Requirements:
∎ Graduated from any reputed University/ Institutions.
∎ Diploma completed candidates, Honor’s 3rd year and 4th year running students are also encouraged to apply.
Experience Requirements:
∎ At most 2 year(s)
∎ The applicants should have experience in the following business area(s):
Call Center, Electronic Equipment/Home Appliances
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Need to handle incoming calls to the prospective customers pertaining to the Client's business.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Perform every call actively to solve client's problem.
∎ Must be knowledgeable about Facebook (Social media), email & web chat.
∎ Refer unresolved customer grievances to designated persons for further investigation.
∎ Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
∎ Report time to time to the team leader for complicated issues.
Additional Requirements:
∎ Age 21 to 29 years
∎ Both males and females are allowed to apply
∎ Knowledge of electronics product will get priority.
∎ Candidate who lives near job location will get priority.
∎ Both males and females are allowed to apply
∎ Similar experience in BPO industry will get preference.
∎ Basic computer knowledge.
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.
∎ Willingness to work under pressure.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Sep 2021
Company Information:
∎ 5 Aug 2021
∎ Minister Hi-Tech Park Ltd.
∎ Address : Minister Headquarter, House- 47, Road- 35/A, Gulshan-2, Dhaka- 1212
∎ Web : www.ministerbd.com,www.myonebd.com
∎ Business : Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. is the fastest growing Electronics Industries of the country. Mr. M.A. Razzak Khan, the founder of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. has established it on 2002. The latest technology oriented industry in Bangladesh has realized the value of local brand and established it in the heart of the common people of the country. From the beginning the highest level of quality, after sales service satisfaction, speedy supply chain, strong dealers network, modern show-room management and 100% employee satisfaction maximize our credibility to the country`s people. Journey of Minister Hi-Tech Park Ltd. & Myone Electronics Industries Ltd. started from the 1st June, 2002 and experiencing a lot of sweet memories and barriers as well. But our devotion is to the highest level of success in creating opportunities that forcing us to the track of ambition. CRT Television, LED Television, Refrigerator, Air Condition, Fan, Rice Cooker, Induction Chula, Blender, Washing machine are our product line & many more are in pipeline to be introduced gradually. We are always considering the purchasing power of the common people and developing our design in the highest level of ethical standard. We always welcome latest Technology in the industry and extremely care of our valued customers. Our dream is to export all over the world, to provide ECO friendly products and to implement the highest standard of social and corporate responsibilities.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 4th Sep 2021
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