Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Risam Fashion

Vacancy: 2

Job Location: Dhaka (Motijheel, Paltan)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Customer Support/ Client Service, Ecommerce, Excellent communication skills, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ Na
∎ The applicants should have experience in the following area(s): Boutique Fashion, Ladies Fashionable Items
∎ The applicants should have experience in the following business area(s): Boutique/ Fashion, E-commerce, Inventory/Warehouse
∎ Freshers are also encouraged to apply.

Job Context:
∎ Job Nature: Permanent
∎ Probation Period: 06 (Six Month)

Job Responsibilities:
∎ Analyze current client base or target market for the company.
∎ Devise new ways to expand that client base.
∎ Maintains positive relationships with client to encourage repeat and recurring business.
∎ Identify customer needs and recommend appropriate products based on their preferences and requirement.
∎ Must have advanced situational judgment and ability to meet instant customer needs.
∎ Ensure and maintain professional attitudes.
∎ Gentle interaction with customers to understand their needs and ensure customer satisfaction.
∎ Deal with dissimilar types complaints and resolve them with creativity.
∎ Willing to take responsibility of achieving sales target.
∎ Make Proper Inventory Management & Weekly report to management
∎ Also you will be responsible for the duties to be assigned by the management time to time.

Additional Requirements:
∎ Age 20 to 30 years

Salary:
∎ Negotiable
∎ Probation Period Salary

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: 17 Mar 2021

Company Information:
∎ 17 Feb 2021
∎ Risam Fashion
∎ Address : 95, Khan Tower, 1St Floor, Office 1/2, Mosjid Goli, Naya Paltan
∎ Web : www.risamfashion.com
∎ Business : Ladies Fashion Brand, Show Room in Largest Shopping Complex in Dhaka as well as E-Commerce Opeation

Category: Customer Support/Call Centre

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