Title: Customer Service Officer
Company Name: Risam Fashion
Vacancy: 04
Job Location: Dhaka (Motijheel)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Direct Sales, Inventory Manageemnt, Microsoft word and excel, Office Management
Experience Requirements:
∎ Na
∎ The applicants should have experience in the following business area(s):
Boutique/ Fashion, Call Center, E-commerce
∎ Freshers are also encouraged to apply.
Job Context:
∎ Job Nature: Permanent
∎ Probation Period: 01 (One Year)
∎ Working Hour: 10.00 AM to 09.00 PM ( For Female Up to Min. 08.00 PM), It may Vary depends on work pressure.
Job Responsibilities:
∎ Analyze current client base or target market for the company.
∎ Devise new ways to expand that client base.
∎ Maintains positive relationships with client to encourage repeat and recurring business.
∎ Identify customer needs and recommend appropriate products based on their preferences and requirement.
∎ Taking orders from customer and prepare it for further service.
∎ Must have advanced situational judgment and ability to meet instant customer needs.
∎ Ensure and maintain professional attitudes.
∎ Gentle interaction with customers to understand their needs and ensure customer satisfaction.
∎ Deal with dissimilar types complaints and resolve them with creativity.
∎ Willing to take responsibility of achieving sales target.
∎ Make Proper Inventory Management & Weekly report to management
∎ Efficient in handling POS/Inventory management software.
∎ Also you will be responsible for the duties to be assigned by the management time to time.
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Customer Service and Teamwork. High energy
∎ Experience in Renowned fashion brand/shop ( Saree, Ladies Dress ) will get preference
Salary: Tk. 10000 - 13000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: 19 Jul 2020
Company Information:
∎ 20 Jun 2020
∎ Risam Fashion
∎ Address : 95, Khan Tower, 1St Floor, Office 1/2, Mosjid Goli, Naya Paltan
∎ Web : www.risamfashion.com
∎ Business : Ladies Fashion Brand, Show Room in Largest Shopping Complex in Dhaka as well as E-Commerce Opeation
Category: Customer Support/Call Centre
Source: bdjobs.com