Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Long Life Diagnostic And Consultation Center

Vacancy: 1

Age: 26 to 40 years

Location: Dhaka (Kalabagan)

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Banks, Hospital, Diagnostic Centre

Published: 24 Apr 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 26 to 40 years
∎ Minimum 3 years true experience in this field.

Responsibilities & Context:
∎ We are looking for a smart, courteous, and proactive Customer Service Officer to join our team.
∎ The ideal candidate will be responsible for maintaining excellent communication with patients and doctors, ensuring smooth operations and top-notch service at our diagnostic center.
∎ Duty Hour: Saturday to Thursday 3PM to 11PM
∎ Act as the first point of contact for all patient inquiries and support.
∎ Coordinate with doctors regarding schedules, appointments, and consultation timings.
∎ Manage patient appointments, reports, and follow-ups.
∎ Resolve customer concerns with empathy and efficiency.
∎ Maintain proper records and ensure confidentiality.
∎ Provide accurate information about services and procedures.
∎ Keep co-ordination with front desk
∎ Job Summary:
∎ Key Responsibilities:

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Kalabagan)

Company Information:
∎ Long Life Diagnostic And Consultation Center
∎ Yakub South Center, 156, Lake Circus, Kalabagan, Dhaka
www.longlifediagnostic.com
∎ Long Life Diagnostic And Consultation Center LTD is a leading healthcare provider committed to delivering high-quality diagnostic services to our community. We pride ourselves on our state-of-the-art facilities, cutting-edge technology, and skilled team of professionals.

Address::
∎ Yakub South Center, 156, Lake Circus, Kalabagan, Dhaka
∎ www.longlifediagnostic.com
∎ Long Life Diagnostic And Consultation Center LTD is a leading healthcare provider committed to delivering high-quality diagnostic services to our community. We pride ourselves on our state-of-the-art facilities, cutting-edge technology, and skilled team of professionals.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 May 2025

Category: Medical/Pharma

Interested By University

University Percentage (%)
National University 11.99%
University of Dhaka 2.94%
Jagannath University 2.49%
Dhaka college 1.81%
Daffodil International University (DIU) 1.58%
Jahangirnagar University 1.36%
Govt. Titumir College 1.36%
State University of Bangladesh 1.36%
Tejgaon College 1.36%
Primeasia University 1.13%

Interested By Age Range

Age Range Percentage (%)
20-30 51.58%
31-35 31.00%
36-40 16.29%
40+ 0.23%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 34.47%
20K-30K 51.02%
30K-40K 11.34%
40K-50K 2.49%
50K+ 0.68%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.63%
0.1 - 1 years 1.13%
1.1 - 3 years 12.90%
3.1 - 5 years 26.02%
5+ years 49.32%