Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Harnest Label Industries Ltd.
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Job Responsibilities:
∎ Manage large amounts of incoming phone calls
∎ Generate sales leads
∎ Identify and assess customers' needs to achieve satisfaction
∎ Build sustainable relationships and trust with customer accounts through open and interactive communication
∎ Provide accurate, valid and complete information by using the right methods/tools
∎ Meet personal/customer service team sales targets and call handling quotas
∎ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
∎ Keep records of customer interactions, process customer accounts and file documents
∎ Follow communication procedures, guidelines and policies
∎ Take the extra mile to engage customers
Additional Requirements:
∎ Age 23 to 28 years
∎ Only females are allowed to apply
Salary: Tk. 10000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Aug 2022
Company Information:
∎ 17 Jul 2022
∎ Harnest Label Industries Ltd.
∎ Address : Head Office:khwaja Enayetpuri (R) Tower,17,Bir Uttam K.M shafiullah Road (Green Road),Dhaka-1205,Bangladesh
Factory: Plot # 12, Block # A, Squibb Road, Charag Ali, Tongi I/E, Gazipur-1711
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 16th Aug 2022
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