Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 700

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Skills Required: Computer skill, Good communication skills

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Sep 2023

Company Information:
∎ 12 Aug 2023
∎ Genex Infosys Limited
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 7.73%
Daffodil International University 1.45%
Dhaka International University 1.20%
University of Dhaka 1.12%
Tejgaon College 0.99%
Southeast University 0.91%
Jagannath University 0.79%
Green University of Bangladesh 0.74%
Dhaka College 0.74%
Jahangirnagar University 0.74%

Interested By Age Range

Age Range Percentage (%)
20-30 85.70%
31-35 9.47%
36-40 0.87%
40+ 0.21%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 81.57%
20K-30K 17.12%
30K-40K 0.93%
40K-50K 0.25%
50K+ 0.13%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.55%
0.1 - 1 years 15.42%
1.1 - 3 years 20.26%
3.1 - 5 years 11.08%
5+ years 6.70%