Customer Service Officer

Job Description

Title: Customer Service Officer

Company Name: Genex Infosys Limited

Vacancy: 200

Job Location: Chattogram (Agrabad)

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Graduation Running students can apply
∎ Skills Required: Computer skill, Good communication skills

Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries;
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same;
∎ Troubleshoot/ helping to resolve customer service problems;
∎ Provide general information;
∎ Maintaining a high standard of call quality as per the requirement of the organization.

Additional Requirements:
∎ Age 18 to 30 years

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Sep 2023

Company Information:
∎ 21 Aug 2023
∎ Genex Infosys Limited
∎ Business : Leading IT company trusted by global brands

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
National University 10.44%
University of Chittagong 1.21%
University of Dhaka 1.21%
Daffodil International University 1.09%
Premier University, Chittagong 0.97%
Chittagong College 0.73%
Green University of Bangladesh 0.73%
Dhaka International University 0.73%
International Islamic University, Chittagong 0.61%
International Islamic University Chittagong 0.61%

Interested By Age Range

Age Range Percentage (%)
20-30 83.86%
31-35 11.29%
36-40 1.09%
40+ 0.24%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 81.16%
20K-30K 17.72%
30K-40K 0.74%
40K-50K 0.25%
50K+ 0.12%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 47.33%
0.1 - 1 years 12.26%
1.1 - 3 years 20.75%
3.1 - 5 years 10.68%
5+ years 8.98%